When you call, WhatsApp or submit a callback form, we use the information you provide to respond to your request, confirm availability and arrange service-related communication.
Information we collect
This may include your name, phone number, email address and requested service. Please do not submit passwords, payment card details or government identification through the website form.
How we use information
We use enquiry information for customer support, service scheduling, record keeping and service-related communication. We do not sell enquiry information.
Sharing and service providers
Information may be handled by providers we use for website hosting, email delivery, communication or automation when this is needed to respond to your request or operate the website. These providers may process information according to their own policies and terms.
External links
This website may link to services such as WhatsApp or Google Maps. Once you leave this website, the privacy practices of the external service apply. Please review their policies before providing information through those services.
Data retention and security
We keep enquiry information only for as long as reasonably needed for service communication, record keeping or to meet legal obligations. No online service can guarantee absolute security, but we take reasonable steps to limit access to enquiry information.
Your choices
You may ask us to update or delete the personal information you provided, subject to any records we need to retain for legitimate business or legal reasons. We need basic contact details and the requested service to respond to a service request.
Changes to this policy
We may update this policy when our website or service practices change. The latest version will be published on this page with its updated date.
Contact
For privacy questions or requests, call 9521192938 or email info@punegastechnician.com.